Help

Online Application Form Support

Help Desk

Update on Help Desk response times

To protect the health and safety of our community, SSHRC will be reducing the number of employees on site and responding to Help Desk calls. Please expect slower than usual response times for any inquiries made by phone. We strongly encourage you to contact the Help Desk via email at webgrant@sshrc-crsh.gc.ca.

Thank you for your patience and understanding.

During peak periods, technical support will be available during extended hours.

  • September 11 to December 15, 2023: 8:00 a.m. to 8:00 p.m. (eastern)

Note: We can help you more quickly if you leave a detailed message, including your name, area code and telephone number; your question; and the funding opportunity to which your enquiry relates.

Service Standards for SSHRC’s and NSERC’s Online Application Systems

Accessibility

Persons with one or more disabilities seeking information on adaptive measures or accommodations to address barriers to accessibility at SSHRC should refer to the Accessibility in Programs and Services web page.

Frequently asked questions

We provide answers to frequently asked questions about SSHRC's other online application forms and fillable PDFs.

Key contacts

Have a question or want to speak to someone? See our contact list to address your question to the most appropriate person.

Lexicon

A reference tool for translators, the SSHRC lexicon provides French and English equivalents of terms commonly used at SSHRC.

Site map

The site map is a visual model of the layout and content of SSHRC’s website. It is organized hierarchically, breaking down the site's information into increasingly specific areas.

Related sites

We provide links to websites frequently visited by users of the SSHRC website.

Contact webmaster

If you have a general question about or found an error on SSHRC’s website, contact our webmaster and include the URL (web address) of the page in question (if applicable).

Note: The webmaster deals with the operation of SSHRC’s website and cannot respond to questions about funding opportunities or the application process. For these questions, first consult the frequently asked questions, then contact the helpdesk.

How to view PDF Documents

Some SSHRC documents and forms are available in Adobe PDF format. To view a PDF document, you must have Adobe Acrobat Reader software installed on your computer. You can download Adobe Acrobat Reader at no charge. An accessible version of the software, which includes support for screen readers, is also available.

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