COVID-19 Update

COVID-19: Impact on SSHRC programs, experts database and perspectives from our community.

Help

Online Application Form Support

Helpdesk

Update on Help Desk response times

To protect the health and safety of our community, SSHRC will be reducing the number of employees on site and responding to Help Desk calls. Please expect slower than usual response times for any inquiries made by phone. We strongly encourage you to contact the Help Desk via email at webgrant@sshrc-crsh.gc.ca.

Thank you for your patience and understanding.

During peak periods technical support will be available during extended hours.

  • September 13 to December 17: 8 a.m. to 8 p.m.

Note: We can help you more promptly if you leave a detailed message, including your name, area code and telephone number; your question; and the funding opportunity to which your enquiry relates.

Service Standards for SSHRC’s and NSERC’s Online Application Systems

Accommodations and accessibility

SSHRC is currently working on a comprehensive accessibility plan in response to the Accessible Canada Act. We will be making updates to the website once this work has been complete in December 2022.

If you need help completing online application forms due to circumstances arising from a disability, contact your institution (scholarship liaison officer, research grant office or other applicant support office) as early in the application process as possible to investigate available supports. If your institution cannot provide help, or needs SSHRC to collaborate on a solution, contact accessibility-accessibilite@sshrc-crsh.gc.ca. You can also contact SSHRC if you have questions or are seeking specific adaptation arrangements. You do not need to share your medical or sensitive personal information, and, to protect your privacy, should avoid doing so.

Frequently requested accommodations include, but are not limited to:

  • one-on-one phone or video appointments to clarify funding program information or the application process, or receive technical support;
  • alternative formats of online materials to enable access using assistive technology;
  • submission of the application (in full or part) through alternate means or format (e.g., hard copy, voice recording, or data entry by SSHRC staff on the applicant’s behalf).

Frequently asked questions

We provide answers to frequently asked questions about SSHRC's other online application forms and fillable PDFs.

Key contacts

Have a question or want to speak to someone? See our contact list to address your question to the most appropriate person.

Lexicon

A reference tool for translators, the SSHRC lexicon provides French and English equivalents of terms commonly used at SSHRC.

Site map

The site map is a visual model of the layout and content of the SSHRC website. It is organized hierarchically, breaking down the site's information into increasingly specific areas.

Related sites

We provide links to websites frequently visited by users of the SSHRC website.

Contact webmaster

If you have a general question about or found an error on the SSHRC website, please contact our webmaster and include the URL (web address) of the page in question (if applicable).

Note: The webmaster deals with the operation of the SSHRC website and cannot respond to questions about funding opportunities or the application process. For these questions, first consult the frequently asked questions then contact the helpdesk.

How to view PDF Documents

Some SSHRC documents and forms are available in Adobe PDF format. To view a PDF document, you must have Adobe Acrobat Reader software installed on your computer. You can download Adobe Acrobat Reader at no charge. An accessible version of the software, which includes support for screen readers, is also available.

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