Accessibility plan feedback process at the Social Sciences and Humanities Research Council

Your feedback on the SSHRC Accessibility Plan will help us identify, remove and prevent barriers to accessibility.

On this page

• Ways to provide feedback
• Alternative formats
• What we do with your feedback
• Anonymous feedback

Ways to provide feedback

• Complete the online Accessibility Plan Feedback Form
• Email: accessibility-plan-accessibilite@sshrc-crsh.gc.ca
• Toll-free: 1-855-275-2861
  Instructions: For service in English press 1. For service in French press 2. Then press 2 for SSHRC programs. Press 5 to provide feedback or request another format of the SSHRC Accessibility Plan. The 0 (zero) key will return to the previous menu.
• Mail:
  SSHRC Accessibility Coordinator
  125 Zaida Eddy Private, 2nd Floor
  Ottawa ON, K1R 0E3

Provide Feedback

Alternative formats

The plan and the feedback process description are available in alternative formats upon request.

You can request the SSHRC Accessibility Plan and the feedback process description in alternative formats by email, phone, mail or through the feedback form.

Formats available:

• large font print or Microsoft Word version
• braille (a system of raised dots that people who are blind or who have low vision can read with their fingers)
• audio (a recording of someone reading the text out loud)

What we do with your feedback

Your feedback will help us advance our accessibility efforts. We will address feedback as soon as we can; some feedback may be addressed as we develop future accessibility plans. This process will be transparent: we will include the feedback received and actions taken as a result in our annual progress reports.

Acknowledging your feedback

You will receive an automatic confirmation when you submit the Accessibility Feedback Form online. We will confirm receipt of feedback made by other means in the same way we received it; this may take longer. Our message will confirm that we have received your feedback, include our service standard for replying to comments, and explain that more complex issues may take longer to solve.

Compiling and analyzing feedback

We will analyze feedback for trends and patterns and will present our analysis and follow-up actions in our annual progress reports on accessibility and in our future accessibility plans.

Anonymous feedback

Your feedback will always remain anonymous in our public reports. Even if you identify yourself to the Accessibility Coordinator, you will not be identified by your feedback beyond our Accessibility Office.

If you would prefer to provide fully anonymous feedback:

• do not provide your name or any identifying information
• if your email address includes your name, state that you would like your feedback to remain anonymous
• do not include your return address on the envelope for physical mail
• use the Accessibility Feedback Form and do not fill in the section requesting identifying information