Social Media Terms of Use

The following terms of use describe how the Social Sciences and Humanities Research Council (SSHRC) communicates with its audience using various social media platforms and outlines expectations for acceptable use by SSHRC and those who interact with SSHRC using social media.

Twitter
Facebook
YouTube
LinkedIn


Twitter

SSHRC uses Twitter, a free micro-blogging platform, as one tool in its efforts to communicate through social media with its audiences. The aim is to provide interesting and relevant content pertaining to social sciences and humanities research and research training in Canada.

These terms of use describe how SSHRC will communicate with its audience via Twitter.

By interacting with SSHRC through Twitter you are agreeing to these terms of use.

SSHRC currently administers four Twitter accounts:

Social Sciences and Humanities Research Council
@sshrc_crsh (English) 
@crsh_sshrc (French)

Canada Excellence Research Chairs Program
@cerc_cerc (English and French) 

Canada Research Chairs Program
@crc_crc (English and French) 

Content
If you follow SSHRC, you can expect regular broadcasts (tweets) about some or all of the following:

  • press releases, featured stories, videos and discussion forums;
  • news and information about our partners and stakeholders; and
  • topical publications related to social sciences and humanities research and research training.

We may also occasionally retweet (RT) content from other users we think may be of interest to our followers. Provided the content is available in both official languages, we will generally aim to honour requests from the following:

  • other government departments;
  • partner organizations; and
  • stakeholders and other not-for-profit organizations.

Frequency of Tweets
Followers can expect up to 10 tweets per day. Be advised that there may be some periods where we have fewer posts (e.g., holidays and weekends) or no posts at all.

Following
The social media accounts administered by SSHRC follow other Government of Canada departments and agencies as well as other institutions and organizations that SSHRC believes are relevant to the mandate of its work—specifically, as it relates to social sciences and humanities research and research training. This could include following Twitter accounts of not-for-profit organizations and associations. SSHRC’s decision to follow a particular Twitter account does not imply endorsement of any kind.

Followers
SSHRC does not endorse followers of SSHRC-administered accounts.

We will take steps to remove or block a follower if that follower does not abide by Twitter’s Terms of Service.

@Replies, Mentions and Direct Messages
SSHRC welcomes feedback and ideas from all followers. All @Replies, Mentions and Direct Messages will be handled on a case-by-case basis and responded to as soon as possible, when necessary. Any emerging themes or helpful suggestions will be considered advisory in nature.

SSHRC will ignore and/or block users who tweet to SSHRC-administered accounts with language that is:

  • contrary to the principles of the Canadian Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening;
  • a serious, unproven, unsupported, or inaccurate accusation against individuals or organizations;
  • abusive, aggressive, coarse, vulgar, violent, obscene or pornographic;
  • encouraging or suggesting illegal activities;
  • infringing on copyright or other intellectual property rights;
  • soliciting, advertising or endorsing any financial, commercial or non-governmental agency;
  • attempting to defame or defraud any financial, commercial or non-governmental agency;
  • making announcements for political organizations;
  • not English or French;
  • not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive, copied and pasted by multiple users;
  • unintelligible or irrelevant;
  • off-topic and that the forum moderators feel will not add to the flow of debate; and/or
  • infringing upon an individual’s privacy.

Details about how to contact divisions within SSHRC can be found on the Contact Us web page.

Media Requests
SSHRC encourages members of the media to visit the News Room to make media requests.

Retweets
SSHRC encourages users to retweet (RT) any relevant content posted to the SSHRC accounts.

SSHRC may RT relevant material posted by other Government of Canada Twitter accounts and/or other users’ social media accounts determined to be relevant to our followers and of significant value. This may include application deadlines, research findings, promotional content and other relevant messages.

Availability
SSHRC aims to update and monitor our Twitter account during regular business hours: Monday to Friday, 9 a.m. to 5 p.m., eastern. SSHRC is not responsible for offering this service outside of the stipulated hours.

Twitter may occasionally be unavailable and SSHRC accepts no responsibility for lack of service owing to Twitter downtime.

Privacy
The Twitter accounts administered by SSHRC are not Government of Canada websites, but rather represent our presence on Twitter, a third-party service provider. Users are encouraged to read the Twitter Privacy Policy.

Information shared with SSHRC on Twitter is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information may be accessed and disclosed in response to a request under either of these acts.

Users are advised not to share personal information. Personal information includes, but is not limited to, home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in Section 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in these terms, please contact the SSHRC’s Access to Information and Privacy (ATIP) Co-ordinator.

Official Languages
SSHRC respects the Official Languages Act and is committed to ensuring that information products are available in both French and English, of equal quality. Tweets will be posted simultaneously in both official languages. Tweets that require a response will be answered in the official language in which the request was made.

Users should be aware that some links point to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources may only be available in the language in which they were written.

The Twitter.com platform is available in multiple languages including English and French. To change your settings in Twitter, select either “English” or “French” from the language selection menu available in your account settings.

Accessibility
SSHRC is committed to achieving a high standard of accessibility. However, SSHRC is not responsible for issues related to third-party service provider platforms. Users may wish to use an accessible version of Twitter called Easy Chirp.

Links to Other Websites
Links to websites not under the control of the Government of Canada are provided for the convenience of users. SSHRC is not responsible for and does not guarantee the accuracy, currency, or reliability of the content of other sites. SSHRC is not responsible for the information found through external links, nor does it endorse the sites or their content.


Facebook

SSHRC uses Facebook, a free social networking platform, as one tool in its efforts to communicate through social media with its audiences. The aim is to provide interesting and relevant content pertaining to social sciences and humanities research and research training in Canada.

These terms of use describe how SSHRC will communicate with its audience via Facebook. By posting on SSHRC’s Facebook Pages you are agreeing to these terms of use. SSHRC does not endorse any of the views shared by users. Comments in violation of these Terms of Use may result in SSHRC deleting the comment and banning the user in question to prevent further inappropriate comments.

SSHRC currently administers two Facebook accounts:

Social Sciences and Humanities Research Council
Social Sciences and Humanities Research Council of Canada (English)
La recherche en sciences humaines au Canada (French)

Content
Posts displayed on the SSHRC Facebook Pages will cover various topics related to social sciences and humanities research and research training such as application deadlines, research findings, promotional content and other relevant messages.

Posting Frequency
The number of posts will vary depending relevant material available each day. During some periods, we may post more or less frequently than average. You should expect to see new posts on SSHRC Facebook Pages during regular working hours, Monday to Friday from 9 a.m. to 5 p.m., eastern.

Likes

SSHRC will “like” other Government of Canada departments and agencies Pages as well as other institutions and organizations p that we believe are relevant to its mandate—specifically, as it relates to social sciences and humanities research and research training. This could include “liking” Facebook Pages of not-for-profit organizations and associations. SSHRC’s decision to “like” a particular Facebook Page does not imply endorsement of any kind.

Feedback and Messages
Feedback and interaction is highly encouraged. Users must abide by these terms of use as well as the Facebook Statement of Rights and Responsibilities. All comments, questions, as well as direct messages sent to the Facebook account will be read, and any emerging themes or helpful suggestions will be considered advisory in nature. SSHRC may not reply individually to all messages; they will be handled on a case-by-case basis and responded to when deemed appropriate.

If SSHRC feels a comment or a question posed requires a response and/or a greater level of detail, we may respond through other channels such as email, the SSHRC website or other social media platforms. SSHRC will pay attention to emerging themes and helpful suggestions and encourages interaction. Please note that SSHRC will not accept friend requests from individual users.

Moderating and responding to comments will happen Monday to Friday, 9 a.m. to 5 p.m., eastern. SSHRC is not responsible for offering this service outside of the stipulated hours.

Media Requests
SSHRC encourages members of the media to visit the News Room to make media requests.

Comments
SSHRC welcomes comments and does not discriminate against any views posted to its Facebook Pages. Disagreements and constructive arguments are acceptable as part of the discussion. However, abusive or insulting comments are not acceptable and SSHRC expects the content of Facebook posts to be respectful of others. The views of participants commenting on SSHRC’s Facebook Pages do not necessarily represent the views of SSHRC.

SSHRC:

  • will moderate and review posted comments and may participate or intervene, as appropriate;
  • may not respond to all questions or comments, but will attempt to provide responses and/or additional information or links when possible;
  • expects posted comments to be relevant to the section in which they are posted and to the overall topic of the page;
  • disclaims all liability for comments posted to Facebook.

SSHRC will ignore or remove and/or block users who post comments to SSHRC-administered accounts with language that is:

  • contrary to the principles of the Canadian Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening;
  • a serious, unproven, unsupported, or inaccurate accusation against individuals or organizations;
  • abusive, aggressive, coarse, vulgar, violent, obscene or pornographic;
  • encouraging or suggesting illegal activities;
  • infringing on copyright or other intellectual property rights;
  • soliciting, advertising or endorsing any financial, commercial or non-governmental agency;
  • attempting to defame or defraud any financial, commercial or non-governmental agency;
  • making announcements for political organizations;
  • not English or French;
  • not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive, copied and pasted by multiple users;
  • unintelligible or irrelevant;
  • off-topic and that the forum moderators feel will not add to the flow of debate; and/or
  • infringing upon an individual’s privacy.

Anyone acting contrary to these terms of use may be blocked from posting to SSHRC’s Facebook Pages. The moderators reserve the right to remove any message, in whole or in part.

Availability
We aim to update and monitor the SSHRC Facebook Pages during regular business hours: Monday to Friday, 9 a.m. to 5 p.m., eastern. SSHRC is not responsible for offering this service outside of the stipulated hours.

Facebook may occasionally be unavailable and SSHRC accepts no responsibility for lack of service owing to Facebook downtime.

Privacy
The SSHRC Facebook Pages are not a Government of Canada website, but rather represent SSHRC’s presence on Facebook, a third-party service provider. Users are encouraged to read its Data Use Policy.
Information shared with SSHRC on Facebook is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information may be accessed and disclosed in response to a request under either of these acts.

Users are advised not to share personal information on SSHRC’s Facebook Pages. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in Section 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in these terms, please contact SSHRC’s Access to Information and Privacy (ATIP) Co-ordinator.

Official Languages
SSHRC respects the Official Languages Act and is committed to ensuring that information products are available in both French and English, of equal quality. Messages will be posted simultaneously in both official languages—on our English Facebook Page and on our French Facebook Page.

Due to the nature of social media, content will vary between the English and French Facebook Pages, particularly where messages and comments are concerned. Comments and questions that require a response will be answered in the official language in which the original post was made.

Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they were written.

Accessibility
SSHRC is committed to achieving a high standard of accessibility within established guidelines. However, SSHRC does not have control over third-party provider platforms.

Links to Other Websites
Links to websites not under the control of the Government of Canada are provided for the convenience of users. SSHRC is not responsible for and does not guarantee the accuracy, currency, or reliability of the content of other sites. SSHRC is not responsible for the information found through external links, nor does it endorse the sites or their content.


YouTube

SSHRC uses YouTube, a free video-sharing platform, as one tool in its effort to communicate through social media with its audiences.

These terms of use describe how SSHRC will communicate via YouTube. By subscribing to or commenting on the YouTube channel, you are agreeing to these terms of use. SSHRC does not endorse any views shared by users. Comments in violation of these Terms of Use may result in SSHRC deleting the comment and blocking the user in question to prevent further inappropriate comments.

SSHRC currently administers one YouTube channel:

SSHRC (Bilingual—English and French)

Content
Videos and posts displayed on SSHRC’s YouTube channel will cover various topics related to social sciences and humanities research and research training such as contests, research findings, promotional content and other relevant messages.

Subscriptions
SSHRC will subscribe to other public, private or not-for-profit channels that are considered relevant to the mandate of our work. This could include not-for-profit organizations, associations and other governmental agencies.

By subscribing to a channel, SSHRC does not endorse the user or content.

Subscribers/Friends
SSHRC will accept subscriptions from individual users as long as they comply with these terms of use. However, SSHRC will take steps to remove or block subscribers if they do not abide by these terms. Users may also be reported to YouTube if they do not abide by YouTube’s Terms of Service.

Subscribers to SSHRC’s YouTube account are not endorsed by SSHRC.

The views of participants commenting on SSHRC’s YouTube channel do not reflect SSHRC’s views. SSHRC reserves the right to remove comments if they appear to be in breach of these terms of use.

Feedback and Messages
Feedback and interaction is highly encouraged. All video and channel comments, as well as messages sent to the SSHRC YouTube account, will be read. Any emerging themes or helpful suggestions will be considered advisory in nature. SSHRC is not able to reply individually to all messages, but they will be handled on a case-by-case basis and responded to if deemed appropriate.

If SSHRC feels a comment or a question posed requires a response and/or a greater level of detail, SSHRC may respond through other channels such as email, the SSHRC website or other social media platforms. SSHRC will pay attention to emerging themes and helpful suggestions and encourage interaction.

Media Requests
SSHRC encourages members of the media to visit the News Room to make media requests.

Comments
SSHRC welcomes your comments and does not discriminate against any views posted in response to its YouTube videos. Disagreements and constructive arguments are acceptable as part of the discussion. However, abusive or insulting comments are not acceptable.

SSHRC expects the content of posts to be respectful of others and disclaims all liability for comments posted to the channel or individual videos. SSHRC will moderate all comments and ignore, remove and/or block users who post comments to SSHRC-administered accounts with language that is:

  • contrary to the principles of the Canadian Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening;
  • a serious, unproven, unsupported, or inaccurate accusation against individuals or organizations;
  • abusive, aggressive, coarse, vulgar, violent, obscene or pornographic;
  • encouraging or suggesting illegal activities;
  • infringing on copyright or other intellectual property rights;
  • soliciting, advertising or endorsing any financial, commercial or non-governmental agency;
  • attempting to defame or defraud any financial, commercial or non-governmental agency;
  • making announcements for political organizations;
  • not English or French;
  • not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive, copied and pasted by multiple users;
  • unintelligible or irrelevant;
  • off-topic and that the forum moderators feel will not add to the flow of debate; and/or
  • infringing upon an individual’s privacy.

Anyone acting contrary to these terms may be blocked from posting to SSHRC’s YouTube channel. Users can provide video responses as long as they respect these terms of use.

If you feel someone has violated YouTube’s Terms of Service, report the problem by selecting the “Flag” link, which is a YouTube feature that is displayed beside every video and comment.

Availability
SSHRC aims to update and monitor its YouTube channel during regular business hours: Monday to Friday, 9 a.m. to 5 p.m., eastern. SSHRC is not responsible for offering this service outside of the stipulated hours.

YouTube may occasionally be unavailable and SSHRC accepts no responsibility for lack of service owing to YouTube downtime.

Privacy
SSHRC’s YouTube channel is not a Government of Canada website, but rather represents our presence on YouTube, a third-party service provider. Users are encouraged to read the YouTube privacy policy. Information shared with SSHRC through YouTube is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information may be accessed and disclosed in response to a request under either of these acts.

YouTube is a public website. Comments are viewable by all YouTube users and others.
Users are advised not to share personal information on YouTube. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in Section 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in this notice, please contact SSHRC’s Access to Information and Privacy (ATIP) Co-ordinator.

Official Languages
SSHRC respects the Official Languages Act and is committed to ensuring that information products are available in both French and English, of equal quality. Videos will be posted simultaneously in both official languages, posted in one official language with subtitles in the other official language, and/or posted with links to full transcripts in both official languages.

Due to the nature of social media, content will vary between English and French on the SSHRC YouTube channel, particularly where messages and comments are concerned. Comments, video responses, and questions that require a response will be answered in the official language in which the original post was made.

Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they were written.

The YouTube interface is available in multiple languages including English and French. To change the interface’s language settings, select either “English” or “French” from the language selection menu available in YouTube’s website footer (the bottom of each webpage).

Accessibility
SSHRC is committed to achieving a high standard of accessibility within established guidelines. However, SSHRC does not have control over third-party provider platforms.

Links to Other Websites
Links to websites not under the control of the Government of Canada are provided for the convenience of users. SSHRC is not responsible for the accuracy, currency or reliability of the content of other sites. SSHRC does not offer any guarantee in that regard. SSHRC is also not responsible for the information found through external links, nor does it endorse the sites or their content.


LinkedIn

SSHRC uses LinkedIn, a free social networking platform, as one tool in its efforts to engage with key audiences through social media. The aim is to provide interesting and relevant content pertaining to social sciences and humanities research, research training, and skills development in Canada, as well as to connect with key audiences—staff and potential candidates for employment, leaders across all sectors, and current and past SSHRC-funded researchers, among others.

These Terms of Use describe how SSHRC will engage with audiences via LinkedIn. By posting on SSHRC’s LinkedIn page you are agreeing to these terms of use. SSHRC does not endorse any of the views shared by users. Comments in violation of these Terms of Use may result in SSHRC deleting the comment and reporting the user in question to prevent further inappropriate comments.

SSHRC currently administers one LinkedIn page:

Social Sciences and Humanities Research Council (SSHRC) (bilingual)

Content
Posts displayed on the SSHRC LinkedIn page will cover various topics related to social sciences and humanities research, research training, and skills development such as research findings, employment opportunities, promotional content and other relevant messages.

Posting Frequency
The number of posts will vary depending on relevant material available each day. During some periods, we may post more or less frequently than average. You should expect to see new posts on SSHRC’s LinkedIn page during regular working hours, Monday to Friday from 9 a.m. to 5 p.m., eastern.

Feedback and Messages
Feedback and interaction are highly encouraged. Users must abide by these terms of use as well as the LinkedIn User Agreement. All comments and questions will be read and any emerging themes or helpful suggestions will be considered advisory in nature. SSHRC may not reply individually to all comments; they will be handled on a case-by-case basis and responded to when deemed appropriate.

If SSHRC feels a comment or a question posed requires a response and/or a greater level of detail, we may respond through other channels such as through email, the SSHRC website or other social media platforms. SSHRC encourages audience engagement and will pay attention to emerging themes and helpful suggestions.

Media Requests
SSHRC encourages members of the media to visit the News Room to make media requests.

Comments
SSHRC welcomes comments and does not discriminate against any views posted to its LinkedIn page. Disagreements and constructive arguments are acceptable as part of the discussion. However, abusive or insulting comments are not acceptable and SSHRC expects the content of LinkedIn posts to be respectful of others. The views of participants commenting on SSHRC’s LinkedIn page do not necessarily represent the views of SSHRC.
SSHRC:

  • will moderate and review posted comments and may participate or intervene, as appropriate;
  • may not respond to all questions or comments, but will attempt to provide responses and/or additional information or links when possible;
  • expects posted comments to be relevant to the section in which they are posted and to the overall topic of the page;
  • disclaims all liability for comments posted to LinkedIn.

SSHRC will ignore or report users who post comments to SSHRC-administered accounts with language that is:

  • contrary to the principles of the  Canadian Charter of Rights and Freedoms;
  • racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening;
  • a serious, unproven, unsupported, or inaccurate accusation against individuals or organizations;
  • abusive, aggressive, coarse, vulgar, violent, obscene or pornographic;
  • encouraging or suggesting illegal activities;
  • infringing on copyright or other intellectual property rights;
  • soliciting, advertising or endorsing any financial, commercial or non-governmental agency;
  • attempting to defame or defraud any financial, commercial or non-governmental agency;
  • making announcements for political organizations;
  • not in the English or French language;
  • not sent by the author and/or posted by anonymous or robot accounts;
  • repetitive, copied and pasted by multiple users;
  • unintelligible or irrelevant;
  • off-topic and that the forum moderators feel will not add to the flow of debate; and/or
  • infringing upon an individual’s privacy.

Anyone acting contrary to these terms of use may be reported to LinkedIn. The moderators reserve the right to remove any message, in whole or in part.

Availability
We aim to update and monitor the SSHRC LinkedIn page during regular business hours: Monday to Friday, 9 a.m. to 5 p.m., eastern. SSHRC is not responsible for offering this service outside of the designated hours.

LinkedIn may occasionally be unavailable and SSHRC accepts no responsibility for lack of service owing to LinkedIn downtime.

Privacy
The SSHRC LinkedIn page is not a Government of Canada website, but rather represents SSHRC’s presence on LinkedIn, a third-party service provider. Users are encouraged to read its Privacy Policy.

Information shared with SSHRC on LinkedIn is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information may be accessed and disclosed in response to a request under either of these acts.

Users are advised not to share personal information on SSHRC’s LinkedIn page. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in Section 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in these terms, please contact SSHRC’s Access to Information and Privacy (ATIP) Co-ordinator.

Official Languages
SSHRC respects the Official Languages Act and is committed to ensuring that information is available in both French and English, of equal quality. Messages that link to SSHRC’s website will be posted simultaneously in both official languages on SSHRC’s LinkedIn page.

Some articles we post, however, may only be available in one language, and will be posted as such. Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they were written.
Comments and questions that require a response will be answered in the official language in which the original post was made.

Accessibility
SSHRC is committed to achieving a high standard of accessibility within established guidelines. However, SSHRC does not have control over third-party provider platforms.

Links to Other Websites
Links to websites not under the control of the Government of Canada are provided for the convenience of users. SSHRC is not responsible for and does not guarantee the accuracy, currency, or reliability of the content of other sites. SSHRC is not responsible for the information found through external links, nor does it endorse the sites or their content.

 

Additional Information

For information about SSHRC, please consult sshrc-crsh.gc.ca. For official correspondence, please use the channels listed in the Contact Us section.
Thank you for taking the time to read these terms of use for SSHRC-administered social media accounts. SSHRC encourages participation in discussions and always looks forward to an active exchange of ideas.

Please see SSHRC’s website Terms and Conditions for additional information.